Testimonials

We listen to our users.  Here’s what they’re saying about us:

Customer Testimonials Videos

“When we decided to update our CMMS with barcode capability, we found out that it was going to cost us practically as much to upgrade as to purchase the MicroMain system. Our old CMMS was not flexible and it was virtually impossible to get the reports we required. With MicroMain we’re getting exactly what we want, quicker and much easier compared to our old system. I needed the ability to show administration and our CFO what we are actually doing, including our productivity. Now with reports from MicroMain, I can show work accomplished including inspections, which is especially important for health-care facilities.”

Jim Colston
Goodwin House West
Falls Church, VA

“I attended the MicroMain Users Conference before we actually purchased the product. After seeing first-hand what the product has to offer and discussing the applications with actual users like me, it was an easy decision. I am now in the process of implementing it.”

Randy S. Bach
Eventide
Moorhead, MN

“We looked at the application service provider (ASP) delivery because we wanted a CMMS with Web access. MicroMain XSP is doing exactly what we hoped it would do and we’ve had a good experience with the company. Many of our universities are Web-savvy and we needed a system that addressed that. The software and its easy access over the Internet have delivered the results we were looking for.”

Chris Hoppe
National Management Resources Corporation
La Grange, GA

“Based on our success with the software over the past ten years, I have no doubt MicroMain will keep pace with our needs as we virtually double our size. Thanks to MicroMain, we’ve moved from pencil and paper to a system where the technicians don’t have to physically handle any paper, and we can better close routine work orders at the end of the day. MicroMain is helping us get more work done while minimizing adding staff.”

Roy Chiavacci
Carroll Lutheran Village
Carroll County, MD

“We had a different CMMS, but it was too complicated and not geared to our facility. When we evaluated other systems, we really liked MicroMain because of its modules, reporting, understandable terminology, properties organization, work order templates and inspection tasking. The pricing was right, too. Not only was it user-friendly and more comprehensive, MicroMain’s system was a lot less expensive than our previous CMMS.”

David Adcock
Riddle Memorial Hospital
Media, PA

“We are using MicroMain solutions in thirty two of our facilities with great success. MicroMain has been there to help out with any questions we have. They have always been able to set up in-house training for us and have worked with us to customize our database. We have enjoyed MicroMain’s conferences – we always leave with more software knowledge and information.”

Julie Mullins
City of Denton
Denton, TX

“The MicroMain staff really made sure you got everything you needed out of the Users Conference. They made me feel so comfortable that asking all of my questions was fun. I learned a lot and it’s already made a huge impact on our productivity.”

John Pribble
City Center Development
Fort Worth, TX

“The positive impact MicroMain’s CMMS has had on our productivity and efficiency is tremendous. Our department of 10 full time maintenance workers and a student crew must help maintain eleven buildings for over 4,500 residents and 300 staff members, so ease of use is very important. Having reviewed other maintenance software programs, I found the MicroMain products to be the most comprehensive and user-friendly products available. I highly recommend these products to anyone looking for a dependable maintenance management software package.”

Jennifer Wilmore
University of North Texas
Denton, TX

“After searching through many Facilities Management packages, we have come to rest with the one that suits our needs as a University. MicroMain’s software has effectively brought us up to par with our work orders and asset management. Our university has 63 buildings and a beautiful landscape with Pacific Ocean to the west side of the campus. All of our facilities are maintained by your system. We appreciate the ease of use and the ability to customize your product, thank you.”

Jeremy Edmiston
Point Loma Nazarene University
San Diego, CA

“I had only been using the MicroMain program for approximately four months when I attended the Users Conference. The information that was presented helped me advance my skill level greatly, without a lot of trial and error on my own. Meeting the people from MicroMain also helped when submitting questions once we got back home.”

Kim Steede
CedarBridge Academy
Devonshire, Bermuda

“MicroMain CMMS has helped me in making the most of the resources we have. We have 60 school sites sending in service calls; we needed a computerized maintenance management system to help us keep track of requests, labor time and completion. We chose MicroMain because it’s very easy to use. MicroMain XM helps me see exactly what’s going on at every school and with each maintenance shop. The reports alone are worth their weight in gold.”

Dennis Ziegler
Santa Ana Unified School District
Santa Ana, CA

“Based on a cost/benefits analysis, we chose MicroMain over all the other CMMS computerized maintenance management systems.”

Neil Reed
Virginia Department of Transportation
Virginia Beach, VA

“When three hurricanes hit our 58 retail facilities over six week-like a one-two-three punch-MicroMain helped us tremendously. We tripled our usual work orders to over 60 a day, which we could easily generate with MicroMain. It was great because we could get the information into the system quickly and track it. Apart from emergency needs, we appreciate the fact that MicroMain helps us on an ongoing basis to monitor problems and repairs, analyze out costs, and improve customer service.”

Don Hardy
Radiant Group, LLC
Tampa, FL

“We use MicroMain software because it’s what we need at the Metropolitan Knoxville Airport Authority—an off-the-shelf solution with lots of customization options. I also like working with MicroMain, because each time I call, you make me feel like I am the only customer you have.”

Trevis Gardner
Metropolitan Knoxville Airport Authority
Knoxville, TN

“We used to have a different Computerized Maintenance Management System which had to be upgraded every two years at a cost of nearly $3,000 per plant for our 17 plants. With MicroMain we receive upgrades free with our Priority Support Subscription. This has saved us over $100,000 so far.”

Derick Leppin
Ring Container Technologies

“MicroMain is innovative and cutting-edge.”

Dawn Eserini
Employees Retirement System of Texas (ERS)
Austin, TX

“As an Operations Assistant with a company that oversees maintenance for over 200 buildings, maximizing capabilities is only one of my many duties. MicroMain has enabled me to increase productivity.”

Spencer Davis
Complete Building Services
Washington, D.C.

“MicroMain’s software is so easy to use I was able to understand the system almost instantly. Projects that used to take hours to do are now done in minutes.”

E’Lise Tozzi
Glenview at Pelican Bay
Naples, FL

“United Regional Health Care System has been awarded the Press Ganey Compass Award, an award for health care facilities whose overall satisfaction scores have shown the greatest improvement, in part due to our use of MicroMain software.”

Glen Hamilton
United Regional Health Care System
Wichita Falls, TX

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