ServicesCAFM and CMMS Services and Support

MicroMain offers a complete array of services to help you get the most out of your software — whether you are transitioning to new system or optimizing an existing one.

Every MicroMain software purchase comes with 30 days of free support, including unlimited installation support via telephone. For customers seeking additional assistance, MicroMain offers a wide variety of services to help you improve your operations. These include data analysis, cataloging and tagging of assets, data imports, training, and many services related to implementation.

Sign Up

Service Packages: Bundle Services with Training

MicroMain offers a range of service packages designed to combine implementation and training services into one low-cost bundle. Three Start-Up Packages for new customers are available, as well as two Booster Packages for existing customers.

For full details on the available service packages, visit the service packages.

Priority Support Subscription: Optimize Your Results

The best way to ensure your maintenance management system is always achieving optimal performance is by maintaining an active Priority Support Subscription. Customers love the value of this service, which offers:

  • Unlimited telephone support
  • Free product upgrades
  • Discounts on our annual User’s Conference

Have a Specific Service Need? Get Up to Speed Fast

For customers who want a particular type of implementation support, MicroMain offers services perfect for specific needs:

Still Need Help? Let Us Know!

MicroMain has an experienced training and support staff available to help you with your software installation and use. If you need help with a specific issue not listed here, chances are good we've encountered the need before and have come up with the right solution.