Symptoms

This addresses an issue that may arise when specific Microsoft updates released on August 14th, 2012 are missing.

Error 48 occurs when opening Maintenance Management
You get the following error message when starting the program:
Error: 48
Description: Error in loading DLL

Cause

This symptom occurs when one or more of several Microsoft security updates for Microsoft Office have not been applied. These updates are described in Microsoft security bulletin MS12-060. The updates required depend on the version of Microsoft Office you are using:

Microsoft Office 2003 or Microsoft Access 2003 Runtime
Microsoft Office 2003 Service Pack 3 (SP3)
Security Update for Office 2003 (KB2687323): MSCOMCTL

Microsoft Office 2007
Microsoft Office 2007 Service Pack 2 or Service Pack 3 (SP3)
Security Update for Microsoft Office 2007 suites (KB2687441)

Microsoft Office 2010 or Microsoft Access 2010 Runtime
Microsoft Office 2010 Service Pack 1 (SP1)
Security Update for Microsoft Office 2010 (KB2597986)

Resolution

To fix this problem, download and install the required Microsoft updates shown above, according to the version of Microsoft Office in use.

See related issues

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