• Increase productivity in your maintenance department by automating the request process and automatically updating users on the status of work requested.

• Simple interface for submitting work requests from client work stations or service desk.

• Check status of work requests.

• Eliminate phone calls.

• The simple interface of xmREQUEST means little or no training for your users.

• Maintenance staff can be notified automatically by email whenever a new work request is submitted.

• Small footprint visual basic form is easy to modify.

xmREQUEST

Network Based Work Requests

Anyone on the Network, even remote users, can submit and check on Work Requests directly from their computer.

xmREQUEST™ allows users to send work requests to MicroMain XM and check work status directly from their computer using a simple data entry form.

xmREQUEST is a small accessory program that can be installed on any networked computer -- even computers with remote connections. Once installed, users can send a work request directly to MicroMain XM. Just fill in a few simple fields and click Send. A work request will be created in the MicroMain XM database, ready for the maintenance staff to process -- no need to retype or cut and paste. And xmREQUEST's email feature gives users the option to send an email message with pertinent work request details to members of their organization using any compatible email program.

With the WORK REQUEST STATUS function, users can view the status of any work request they have submitted. No more time wasted on answering phone calls from customers wondering when the work will be completed