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Testimonial
“MicroMain XM has allowed us to see beyond our day-to-day maintenance operations. Instead of simply responding to maintenance requests as they arise, we are now able to use a variety of analytical tools and reports to attain a new level of maintenance intelligence.”
Rob Jensen
Houston Airport Systems
Houston, TX
Case Study: Riddle Memorial Hospital
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Why MicroMain?
Since 1991, MicroMain Corporation has been solely in the business of providing maintenance and facility management software and services to organizations worldwide. More than 3,100 customers have chosen MicroMain™ software for their needs.
MicroMain strives to provide simply everything to manage any facility—simply. Our customers use our software for daily scheduling of work orders, short-term space planning with data-enabled drawings, and long-term capital planning including assessing asset conditions and cataloging deferred maintenance needs.
Types of Customers
MicroMain has helped organizations improve maintenance and facility management operations in virtually every industry. Our proven track record includes extensive enterprises, such as a research center covering 12 million square feet in over 100 buildings, to schools and colleges, hospitals, government agencies, manufacturing plants, resorts, parks, retirement centers, hotels, sport arenas, banks, airports, corporate campuses, utilities, shopping malls, and other facilities.
You'll find us in every state, every Canadian province, and more than 25 countries. MicroMain is used in large single sites, industry campuses, and multiple sites in geographically dispersed enterprises.
What People Like
VPs and managers like MicroMain’s large customer base, stability, willingness to adapt to specific business needs, and customization options.
Users like the common-sense interface, understandable online help and simple turn off/on options. They also appreciate MicroMain’s friendly, in-house support.
Everyone likes MicroMain’s:
- Ease of Use
Many systems provide similar features but MicroMain’s ease of use—including user interface, navigation, and system flexibility—lets you ramp-up quickly and utilize the system effectively over time.
- Flexible Reporting
Hundreds of standard reports, which are easily customized, allow flexible creation of reports. You also have fast access to the level of detail needed within any required timeframe.
- Streamlined Implementation
MicroMain works closely with you to implement each system in the way that makes the most sense for each organization. We understand the importance of understanding your workflow, setting up your data, and training users for a successful “Go-Live.” Our customers appreciate the ease of our implementation.
- Outstanding In-House Support
MicroMain maintains a 0% support backlog. Our fast response time, professional staff, and in-house expertise ensure that you receive the highest level of support. We receive a steady flow of letters and emails from customers telling us about the friendly, patient and helpful support they’ve received.
- Better Value
Our customers tell us that they chose MicroMain because they received more functionality at a lower price point.
MicroMain is also the only major vendor to provide its products completely “open.” This unprecedented offering gives each customer complete solution control and flexibility. By having access to the source code, you have the option to use your own staff or third-party programmers to customize core functionality to suit your needs.
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*We use this information to fulfill requests for materials or contact from MicroMain. We never sell this information or disclose it in any way to parties outside of MicroMain. |