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Testimonials
"Based on our success with the software over the past ten years, I have no doubt MicroMain will keep pace with our needs as we virtually double our size. Thanks to MicroMain, we've moved from pencil and paper to a system where the technicians don't have to physically handle any paper, and we can better close routine work orders at the end of the day. MicroMain is helping us get more work done while minimizing adding staff."
Ray Chiavacci
Carroll Lutheran Village
Carroll County, MD
Property Management
• Apartments
• Office Buildings
• Real Estate
• Shopping Centers
• Condos
• Housing Complexes
• Dorms
• Commercial Properties
• Housing Authorities
• Retirement Communities
• Other Property Management
 Property Management Overview
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Property Management Maintenance Software
For more than a decade, MicroMain has delivered CMMS systems to property management companies and real estate professionals. Using MicroMain software, property owners and managers have maintained and improved properties while saving money and time. |
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Reduce Costs
Thousands of sites—from commercial real estate organizations to retirement communities to apartment complexes—use MicroMain software to manage their properties and reduce costs.
This easy-to-use CMMS property management software keeps it simple: track properties and costs, improve operations, enhance asset and facility maintenance to help ensure exceptional customer service.
Perhaps most important of all, you can maintain your properties while reducing costs. By tracking assets, labor, parts and materials, and much more, you’ll be able to utilize resources more effectively. You’ll also be able to extend the life of your assets—which results in significant savings.
Increase Resident Satisfaction
Providing a high level of customer service is the top priority of many property management organizations. Keeping buildings, common areas, grounds, and rooms or areas well-maintained is key. You also need to be sure requests for services are handled promptly.
Attracting new customers, tenants, or residents is also very important. The “first impression,” of course, is critical. By presenting impressive grounds and carefully maintained properties you can count on successfully reaching desired occupancy levels.
From preventive maintenance on generators to regularly scheduled grounds maintenance to fast emergency repairs for plumbing, MicroMain XM will help you keep your properties in first-class condition. This, of course, helps to keep your properties’ occupants pleased.
Customer survey features, automatically included in MicroMain XM, help you measure customer satisfaction. These surveys can help pinpoint any issues that need to be addressed to improve your level of customer care. You could also use high rankings from the surveys to highlight maintenance and facility management success within your organization.
Meet Property Maintenance Needs
Each property management customer will benefit from software that streamlines maintenance operations. MicroMain XM helps you accomplish this with automated work orders, preventive maintenance scheduling, asset tracking, inventory and cost control, and multiple reports.
In addition to general maintenance—for HVAC, plumbing, and electrical, for example—property managers often need to tackle issues related to pests, mold, and telecom. You may also have specific requirements, such as:
- Issuing reports to regulatory agencies
- Needing frequent inspections of key properties
- Scaling quickly as square footage escalates through acquisitions
- Providing healthcare services
- Comparing costs from geographically dispersed properties
- Reporting on asset conditions in older facilities
- Rolling out the system to multiple sites, such as shopping malls or apartment communities, across the country
MicroMain has worked with customers just like you.
This property management software was designed to meet these specific needs. MicroMain’s track record of success ensures that you will find the functionality, feature set, and support that you require in a property management program.
Respond to Requests
In property management, you may be receiving service requests from tenants, staff, residents, or others. These requests will range in urgency from safety issues to cosmetic concerns. MicroMain XM allows you to assign priorities to the requests and schedule them in the way that makes the most sense for your organization.
MicroMain XM gives you many options for receiving the service requests—including over a network or the Internet. Some requests automatically generate a work order, which can streamline your maintenance process.
When work requests are sent via the Internet, requestors can also check on the status of their work request at their convenience. This increases user satisfaction since the requestor can see, on an ongoing basis, how the work is proceeding.
Manage Multiple Sites
When managing properties, you manage multiple areas and, often, multiple sites.
Single properties often have different maintenance needs by floor or wing, with common areas requiring different care than regularly occupied areas. Multi-site organizations may have different types of properties to manage, with different maintenance needs depending on location. Grounds usually constitute a separate area for maintenance, as do parking lots, elevators and garages.
MicroMain XM helps you to organize your data and your maintenance operations so that you are able to manage multiple areas and sites in the most productive way.
This property management software will also help you with issues related to your property areas and sites, including:
- Tenant histories
- Contractor scheduling and costs
- Move in/move out information
- Billing to occupants for maintenance services
- Churn rate
- Absorption rate
- ANSI/BOMA standards
Generate Needed Reports
With MicroMain XM, you’ll be able to easily access the reports you need. The software includes 400 standard reports covering properties, assets, costs, and more. You can also use filtering options to produce a virtually unlimited number of reports, or you can create your own reports for your organization.
Using MicroMain XM, you’ll be able to report the results of your asset and facility maintenance management. Summary reports are helpful for administrators, while more detailed reports can help you make adjustments in procedures or scheduling to better utilize your maintenance resources.
Customize with Open Source Code
MicroMain products are shipped “open,” with all source code included, allowing you to customize the software as needed. MicroMain does not charge extra for source code and believes each customer should be able to have complete control over the software.
Some customers customize on their own while others use third-party developers. Many customers prefer to have MicroMain provide customization due to our expertise, software proficiency and rapid execution in a cost-effective manner.
Work Efficiently
With MicroMain software, you can work more efficiently with Pocket PCs, phones, and other handheld devices for work orders, inspections and inventory control. Receive work requests via the web or intranet, as well. You can also:
• Use labor timesheets
• Track tools and keys
• Use data-enabled drawings for space planning
• Track assets and personnel visually
• Catalog deferred maintenance needs
• Assess facility conditions
• Develop capital plans
• Use wireless and barcode-enabled handhelds
MicroMain’s flexible features and customizations give you simply everything to manage your healthcare sites—simply.
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*We use this information to fulfill requests for materials or contact from MicroMain. We never sell this information or disclose it in any way to parties outside of MicroMain.
Customers
• General Growth Properties, Inc.
• Trammell Crow Company
• Cushman and Wakefield
• Grubb & Ellis
• Best Buy Co. Inc.
Case Study
Click to Download Property Management Case Study
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