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MicroMain and Metromedia Software Partner
Alliance Offers Hotels New Operations Software
including Maintenance and Facility Management
(August 31, 2005) AUSTIN, TX — MicroMain Corporation, a leading provider of asset and facility management software and services, and Metromedia Software, Inc., a leading provider of hotel operations management software, today announced their strategic alliance. With this partnership, Metromedia Software is providing hotels with an integrated operations management system addressing ongoing and emergency maintenance tasks as well as tasks addressing guest requests.
Metromedia’s HotelEXPERT software, which receives guest requests and tracks responsiveness and completed tasks, is now integrated with MicroMain XM™, MicroMain’s computerized maintenance management system (CMMS), which manages preventive and emergency maintenance for the hotel. The integrated software is also available with MicroMain FM™, MicroMain’s computer aided facility management (CAFM) system, which offers a visual approach to facility maintenance. This Visuals-driving Engineering (VISE) system allows hotel staff to click on data-enabled hotel CAD drawings to locate equipment, check maintenance histories, schedule repairs, or plan for a renovation.
“We pride ourselves on offering hotel software made simple,” said Val Reyes, President of Metromedia Software. “We understand that hotels need software providing reliable functionality coupled with ease of use. MicroMain’s software fits the bill perfectly. We are very pleased to offer new engineering software that adds maintenance and facility management to our popular HotelEXPERT system.”
Some of the first hotels to take advantage of the new integrated software were users of the stand-alone HotelEXPERT or MicroMain XM. Other hotels have chosen to replace their existing system with the new VISE system made possible through the Metromedia Software-MicroMain alliance.
“Several five-star hotels in the United States and France have chosen our integrated software, and we are receiving tremendous interest throughout the industry,” said Reyes. “It’s clear our alliance is meeting a market need.”
HotelEXPERT integrated with MicroMain’s maintenance and facility management software allows managers to streamline procedures, such as setting up preventive maintenance tasks for the engineering department. Recurring tasks can also be scheduled for other departments, such as VIP greetings for the front desk, brass polishing for the night cleaning crew, mattress rotation for housekeeping, and key lock re-charging for security. Data-enabled CAD drawings allow staff to see the hotels visually and use the electronic drawings in task management. For example, staff can have the electronic drawings display all fire extinguishers in the hotel in preparation for an inspection, locate all rooms with a specific carpet, or click on equipment such as a malfunctioning stove to create a maintenance work order.
“We welcome the opportunity to work with Metromedia Software in providing an outstanding system specifically designed for hotels,” said Pat Conroy, President of MicroMain. “Providing guests the very best accommodations and service is key for hotel managers, and we’re confident our integrated software will help them meet this goal at a reasonable cost.”
About MetroMedia Software
Metromedia Software, Inc. (www.metromediasoftware.com) provides hotels with comprehensive operations management software. Metromedia Software created the “Rapid Response” category of hotel software, which proved popular with hotels and won awards within the industry. This software is aimed at hotels who wish to “re-engineer” operations or simply enhance their guests’ experience. The company’s products have been installed in over 200 hotels, ranging in size from 90 to 3,000 rooms. Metromedia Software is based in New York City.
About MicroMain
MicroMain Corporation (www.micromain.com) provides
award-winning asset and facility management software and services to organizations worldwide. All MicroMain products are delivered with source code, an unprecedented offering that gives each customer complete solution control and flexibility. With MicroMain’s easy-to-use systems, customers simplify maintenance operations, improve facility management, and reduce costs. Since 1991, more than 2,700 customers—in education, healthcare, hospitality/recreation, manufacturing, property management, corporate facilities, the public sector, and many other industries—have chosen MicroMain for their maintenance and facility needs. Privately owned, MicroMain is headquartered in Austin, Texas.
MicroMain XM and MicroMain FM are trademarks of MicroMain Corporation.
Copyright © 2005 MicroMain Corporation. All rights reserved.
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Karen Roller
Director of Public Relations
MicroMain Corporation
512-328-3235 x24
karenr@micromain.com
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