Testimonials

“Having reviewed other maintenance software programs, I found the MicroMain products to be the most comprehensive and user-friendly products available. I highly recommend these products to anyone looking for a dependable maintenance management software package.”

Jennifer Wicks
University of North Texas
Denton, TX

Hospitality


•  Hotels
•  Casinos
•  Stadiums
•  Resorts
•  Amusement Parks
•  Museums
•  Art Galleries
•  Sports Arenas
•  Zoos
•  Other Hospitality and Recreation

Hospitality Overview

Hospitality and Recreation Maintenance Software

Providing guests the very best accommodations and service is key for managers in hospitality/recreation.  We areready to help you accomplish this with our MicroMain software, an easy-to-use CMMS implemented by a wide variety of facilities in hospitality and recreation. 

MicroMain is used in facilities throughout the world to improve asset and facility maintenance management.  For hospitality/recreation facilities, this helps ensure first-rate guest care. 

From parking accommodations to front-door or front-gate appearance, guests form early impressions of a recreation or hospitality facility. Maintenance matters.

Being sure that initial satisfaction continues throughout a guest’s stay is very important, and maintenance is, again, a major contributing factor. Guests may not notice when the grounds are well-tended, the electrical and plumbing systems work, and the carpet and paint are fresh. But they’ll notice when that’s not the case. 

MicroMain gives you the tools you need to streamline maintenance operations and to assure everything is running smoothly. Task scheduling helps you stay on top of work flow. Work request systems help you respond promptly so that disruption is minimized. Reports help you fine-tune the maintenance processes so that you can continue to improve efficiencies.

Good maintenance helps ensure guest satisfaction. Pleased guests are often return guests and add reliable profit to your organization’s bottom line.

Whether your organization welcomes guests to a sports stadium, a dining room, a hotel lobby, or other venue, you need to be sure your guests find equipment in working order. 

Preventive maintenance helps you take care of assets on a regularly scheduled basis, which keeps the equipment working optimally. Elevators run, air conditioning offers comfortable levels, pool filters keep water clear, doors lock as needed—and most important, guests don’t have complaints. MicroMain provides preventive maintenance scheduling with easy calendar control. You can schedule a PM to print every Friday, the first workday of the quarter, or 30 days after the last time work was completed.

Emergency repairs can also be promptly addressed with work orders using MicroMain. So if equipment falters, it can be addressed quickly with minimal disruption. 

Because hospitality and recreation facilities offer so many attractions to guests, equipment uptime is very important.  Whether your site offers swimming pools or ski lifts, MicroMain enables you to improve equipment performance.

MicroMain keeps it simple. Use the software in your hospitality/recreation facility to automate work orders, schedule preventive maintenance, track assets, control inventory, and increase employee productivity. You can assign labor and track time and costs for all maintenance activities, from changing light bulbs to renovating the fitness center in a hotel or resort. 

By tracking this data, you can easily generate many reports.  Reports focused on costs, for example, will help you determine total cost of ownership (TCO) for each asset. This will help you make better repair-purchase decisions and help you budget for future asset needs. Productivity and trend analyses can also help you fine-tune your maintenance operations. 

Many hospitality/recreation facilities choose to combine related maintenance activities at a project level. In MicroMain , related work orders are grouped, tracked and managed. That way you can see the status of the overall project as well as the status of each individual work order. This could be helpful in expanding a restaurant, for example, or inspecting the same type of hotel shuttles. 

Using MicroMain, you can also issue purchase orders. These purchase orders record supplier information and keep track of part, asset, and contracted service purchases needed to complete work orders. The data in the purchase orders, including quantity and cost information, is then utilized in reports that help you better control budgets.

Using MicroMain, you’ll be able to report the results of your asset and facility maintenance management. Summary reports are helpful for administrators, while more detailed reports can help you make adjustments in procedures or scheduling to better utilize your maintenance resources. 

In addition to the 400 standard reports, you can use filtering options to produce a virtually unlimited number of reports. You can also create the specific reports you need.

MicroMain products are shipped “open,” with all source code included, allowing you to customize the software as needed. MicroMain does not charge extra for source code and believes each customer should be able to have complete control over the software.

Some customers customize on their own while others use third-party developers. Many customers prefer to have MicroMain provide customization due to our expertise, software proficiency and rapid execution in a cost-effective manner.

With MicroMain software, you can work more efficiently with Pocket PCs, phones, and other handheld devices for work orders, inspections and inventory control. Receive work requests via the web or intranet, as well. You can also:
• Use labor timesheets
• Track tools and keys
• Use data-enabled drawings for space planning
• Track assets and personnel visually
• Catalog deferred maintenance needs
• Assess facility conditions
• Develop capital plans
• Use wireless and barcode-enabled handhelds

MicroMain’s flexible features and customizations give you simply everything to manage your healthcare sites—simply.

Customers