Testimonials

“United Regional Health Care System has been awarded the Press Ganey Compass Award, an award for health care facilities whose overall satisfaction scores have shown the greatest improvement, in part due to our use of MicroMain software."

Glen Hamilton
United Regional Health Care
Wichita Falls, TX

Healthcare

•  Hospitals
•  Long Term Care Facilities
•  Medical Centers
•  Clinics
•  Medical Labs
•  Pharmaceutical
Companies
•  Nursing Homes
•  CCRCs
•  Residential Facilities

Healthcare Overview

Healthcare and Hospital Maintenance Software

Healthcare facilities face a unique set of challenges in asset and facility management, which is why we developed MicroMain for Healthcare specifically for you. 

Designed in close coordination with healthcare facility professionals and organizations, this system meets the needs of both facilities and clinical engineering/biomedical departments. So you have the tools you require to effectively manage and maintain your respective environment.

MicroMain for Healthcare keeps it simple. This easy-to-use CMMS helps you ensure continuous facility operability, including multi-tier backup systems. It also helps you identify patient and staff equipment risk and link that risk to the equipment or area being serviced. You can also identify the regulatory bodies associated with an asset, asset healthcare equipment class, risk assessment score, and more. 

MicroMain for Healthcare also provides you with fields and an appropriate data structure to track the information required by regulatory agencies such as JCAHO.  You can then generate the reports you need to prove compliance. 

MicroMain software allows you to meet your healthcare maintenance needs so you can keep your focus where it belongs—on your patients. Use the software to:

• Maintain buildings and physical assets for optimal patient care
• Maintain rooms, lobbies, operating rooms and other areas
• Keep power plant and electrical systems operating correctly and redundant back-up systems always ready in case of emergency
• Provide adequate information to ensure quick turnover time
• Respond to and track service requests from multiple sources
• Address limited access to certain healthcare asset areas
• Schedule and track resources across multiple shifts
• Complete inspections
• Ensure proper preventive maintenance—including identifying and assigning priority to Life/Safety and Critical Utilities
• Project asset and maintenance needs based on current usage and anticipated growth
• Use project management tools when taking on capital projects

Unlike other organizations, healthcare sites must meet not only needs related to facilities maintenance but also needs related to clinical engineering/biomedical operations. These include:

• Managing internal clinical assets and clinical assets owned by other departments
• Identifying risk assessment of equipment based on a different set of criteria than facilities
• Setting up preventive maintenance schedules appropriate to risk in the clinical engineering environment
• Identifying equipment that may be HIPAA related and ensuring compliance when used or serviced
• Maintaining test data and readings that are retrievable
• Being able to easily associate and track specific maintenance activities with a specific piece of equipment
• Managing multiple service contracts and warranties on a piece of equipment
• Associating equipment and other assets with patient IDs to provide a patient usage audit trail

MicroMain for Healthcare was developed to meet your clinical engineering and healthcare facility maintenance management needs—in one simple system.

The database used by the maintenance and clinical engineering/biomedical departments includes the different information that each requires for work performance, for regulatory or internal-standards compliance, and for reports. 

The software’s risk assessment for healthcare equipment—often classified as Life/Safety, Critical Utilities, General, and Medical—offers independent scoring for both facilities and clinical applications. You also can utilize a date stamp for time of assessment and an identification field for the person last providing the assessment. Equipment that contains patient data is flagged to identify security issues related to HIPPA compliance so you can adjust your maintenance procedures accordingly.

If equipment falls under the Plan for Improvement (PFI), you can use the software to identify that and track when the equipment becomes compliant. MicroMain for Healthcare also allows you to identify the assets that are part of your Statement of Conditions (SOC) to ensure policies and procedures related to that equipment can be verified and checked easily.

Using MicroMain for Healthcare, staff can complete inspections quickly and easily.  In addition to standard inspection points, the inspection forms include fields allowing for additional comments or instructions describing what to look for when evaluating the inspection point. 

You can also easily create corrective work orders from failed inspection points. These new work orders include standard or user-defined actions that provide detailed instructions for correcting the inspection failure.

For many inspections using handheld devices, drop-down pick lists ensure that data is entered correctly.  Date and time of the inspection is also captured automatically. Handhelds for inspections can by synched to the database by cradle or used wirelessly.

MicroMain for Healthcare enables you to improve operations in many ways.

You can create work orders with a few mouse clicks. Send work orders to printers, Pocket PC devices, including to mobile phones, or via email. Manage multiple projects to meet deadlines, ensure cross-department communication, and keep costs within budget. 

You can also schedule preventive maintenance with easy calendar control and link to maintenance histories. Track assets, including current conditions of all healthcare equipment, areas, and vehicles. With this software, you can easily track inventory and issue purchase orders, too. 

Timely, accurate reports are critical in healthcare. Top-level reports need to go to administrators, and detailed reports are used within departments. 

Many specific reports and action plans—recorded and updated on a regular basis—are required for regulatory agencies, such as JCAHO. MicroMain XM for Healthcare provides the data you need to accurately report your compliance requirements. 

In addition to the 400-plus standard reports in MicroMain for Healthcare, you can use filtering options to produce a virtually unlimited number of reports.  You can also create the specific reports you need. 

MicroMain products are shipped “open,” with all source code included, allowing you to customize the software as needed. MicroMain does not charge extra for source code and believes each customer should be able to have complete control over the software.

Some customers customize on their own while others use third-party developers. Many customers prefer to have MicroMain provide customization due to our expertise, software proficiency and rapid execution in a cost-effective manner.

With MicroMain software, you can work more efficiently with Pocket PCs, phones, and other handheld devices for work orders, inspections and inventory control. Receive work requests via the web or intranet, as well. You can also:
• Use labor timesheets
• Track tools and keys
• Use data-enabled drawings for space planning
• Track assets and personnel visually
• Catalog deferred maintenance needs
• Assess facility conditions
• Develop capital plans
• Use wireless and barcode-enabled handhelds

MicroMain’s flexible features and customizations give you simply everything to manage your healthcare sites—simply.

  Download Product Sheet

Case Study

Click to Download Healthcare Case Study